Booking Policy

Please read before securing your appointment with Ebonie Blush.

Booking & Cancellations

  • A 30% deposit is required for all appointments.

  • You may reschedule or cancel via your confirmation email or by logging into your account.

  • Cancellations with more than 48 hours’ notice will credit your deposit to your account or you may request a full refund.

  • Less than 48 hours’ notice: You will lose your 30% deposit for cancellation/reschedules.

  • Less than 12 hours’ notice of cancelling or no-shows: Full payment will be charged.

Late Arrivals

  • Arrivals over 10 minutes late may result in shortened services or cancellation/adaptation of some services.

  • A £5 late fee may apply.

Appointment Guidelines

  • No guests or children (unless being braided).

  • You cannot cancel part of your treatment once the appointment has started.

Patch Tests

  • Patch tests must be booked and completed in advance of your first appointment.

  • If not booked, your appointment will be cancelled and charged.

Braiding Appointments

  • Timing stated is a guide only. Additional charges apply if styles run over the booked time.

  • Hair must be dry and fully detangled on arrival. If not hair prep will be added to your service.

  • Only pre-stretched hair is accepted. Appointments will be cancelled and charged if incorrect hair is brought by the client.

  • Ensure hair matches your booked length — wrong lengths that delay the appointment will incur extra charges.

Nail Appointments

  • If arriving with gel polish, please book removal in advance.

  • Correct nail art type must be selected to allow enough time.

Ombré Brows

  • 72 hours’ notice required for cancellations or reschedules.

    • Less than 72 hours: 30% fee

    • No-shows: 100% charge

  • Over 10 minutes late: appointment may be cancelled or charged in full.

  • Second sessions must be booked within 12 weeks or will incur an additional fee.

  • Previous brow tattoos must be declared before booking — failure to do so may result in cancellation and full charge.

  • This treatment is not suitable if you are pregnant or breastfeeding.